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Charges

We charge fees for the provision of information.

Data Protection Act 1998

Requests for data are charged as follows:

• Requests for personal data are charged at a £10 search fee per person. There is no charge for reproduction costs or postage.
• Requests for access to CCTV footage are charged at £10 per search per person.
• There is no charge for searching or providing information to former or current employees of Nottingham City Homes to access to their personnel records

Freedom of Information Act 2000

Fee scales for requests made under the Freedom of Information Act 2000 are laid down in statutory instrument and case law. The Statutory Instrument 2004 No. 324 - The Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004 states that there is an 'appropriate limit' to the costs an authority may incur in locating and retrieving the information required to answer a Freedom of Information request before we pass those costs on to the requester.
This appropriate limit is £450, which roughly equates to 2.5 days work.
Once a request exceeds the appropriate limit all costs incurred in locating and retrieving information can become chargeable to the requester. This charge is calculated at £25 per person per hour plus reproduction and postage costs.
Where possible information is provided electronically to limit any reproduction charges being made to a customer. However where reproduction costs are less than £10, no charge will be made.

If the costs involved in reproducing the material are over £10 then a charge will be made at

• 10p per A4 side (20p for double sided sheet)
  Any other sheets e.g. colour, A3 etc. are charged at the cost this authority has incurred to reproduce them.

A charge of £1 may be applicable for viewing files at Nottingham City Homes premises.

Environmental Information Regulations 2004

The law states that the fee scale used for requests made under the Environmental Information Regulations has to be reasonable as stated in Regulation 8(3). The Department for Environment Food and Rural Affairs (DEFRA) has suggested that the fee scale be the same as that adopted for Freedom of Information requests.

Nottingham City Homes has adopted this recommendation. Please refer to the Freedom of Information Act 2000 Charging Regime for our current fee scales.

Where possible information is provided electronically to limit any reproduction charges being made to a customer.

There is no charge for viewing files at Nottingham City Homes premises.

All requests for information on the company should be made in writing or by e-mail to:

The Company Secretary
Governance Team
14 Hounds Gate
Nottingham
NG1 7BA
E-mail: informationgovernance@nottinghamcityhomes.org.uk