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Model Publication Scheme

We have decided to use the standardised Model Publication Scheme.

Using this scheme, we are aiming to make information about us available to the public mostly through our website. This reduces the time it will take and cost it will be to get information about our services.

The seven categories of information

These categories are shown below. Clicking on the links will take you to information already on our website.

Other information is available on request and a fee may be payable. The information below is available as a spreadsheet with additional information. If you can't find the information you want here, please follow the steps in the last section. We will be adding more information to this page shortly.

1. Who we are and what we do

Organisational information, structures locations and contacts:

• Organisational information - available on request
• Staff structure
• Contacts
• Roles and responsibilities - available on request
• Articles of association
• Board membership
• Senior executives - available on request

2. What we spend and how we spend it

Financial information on income and expenditure, procurement, contracts and financial audit

• Annual accounts
• Procurement procedures - available shortly
• Staff and board member allowances - available on request
  

3. What our priorities are and how we are doing

Strategies and plans, performance indicators inspections and reviews

• Delivery plan
• Service improvement plans - available on request
• 3-year plan - available on request
• Annual report
• Strategies and plans
• Performance reports
• Performance indicators
• Audit inspection
• Tenant Services Inspectors Estate Inspection results

4. How we make decisions

Decision making - Board and committee meetings

• Board structure
• Minutes of Board meetings
• Minutes of Audit Committee meetings
• Minutes of Human Resources Committee meetings
• Minutes of Performance and Regulatory Committee meetings

5. Our policies and procedures

Written protocols, policies and procedures for delivering our services and responsiblilities including customer service and charging

• Standing orders x 3 - Governance, Financial regulations, Tenant and Contract Procedure Rules
• Current written protocols - available shortly
• Codes of practice - available shortly
• Policies and procedures - departmental - available on request
• Recruiting and employing staff
• Health and safety
• Equality and diversity
• Customer care - compliments, comments and complaints
• Publications scheme
• Access to information
• Retention policy - available shortly
• Charging regimes

6. Lists and registers

Information we are currently legally required to hold in publicly available registers

• Register of directors and secretary - viewable by arrangement
• Board proceeding register - viewable by arrangement
• Disclosure register - available on request

7. The services we offer

Leaflets, guidance and newsletters

• Leaflets, booklets and guidance
• Details of company services
• Press releases

How do I get information not on the Model Publications Scheme?

• You must make your signed request in writing to the address below. You can use this form
• We need your current address, date of birth and any information that will help us find the information you want. We can only supply the information you ask for
• You must provide proof that you are the data subject
• You must pay a charge. The Act allows us to charge £10 for searching for data. You will not have to pay if you are or have been a Nottingham City Homes employee. More information about charges.

All requests for information on the company should be made in writing or by e-mail to:

The Company Secretary
Governance Team
14 Hounds Gate
Nottingham
NG1 7BA
E-mail: informationgovernance@nottinghamcityhomes.org.uk