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30 October 2007

Please find reports and appendices for this meeting.

Meeting held at:
5.30pm in the Board Room, First Floor, 14 Hounds Gate, Nottingham

Directors are requested to attend the above meeting on the date and at the time and place stated to transact the following business.

Chris Langstaff
Chief Executive Officer

Agenda

1. Welcome, introductions and Chair's announcements

2. Apologies for absence

3. Declarations by committee members and officers

4. Minutes of meeting held on 20th June 2007

5. Delivery Plan
Report of the Head of Strategy and Partnership

6. Budget 2008-0
Report of the Intermim Director of Finance

• Appendix 1
• Appendix 2

7. Housemark Report

• Appendix

8. Quarterly Financial (Revenue and Capital Monitoring)
Report of the Interim Director of Finance

• Appendix

9. SLA Review Update
Report of the Interim Director of Finance

• Appendix

10. Quarterly Performance Monitoring and Foundation Plan
Report of the Director of Housing Operations

11. ISO 9001:2000
Report of the Director of Housing Operations
QMS Plan

12. Customer Care Service Charters
Report of the Director of Housing Operations

• Appendix

13. Tenant & Leaseholder Compact Action Plan
Report of the Director of Housing Operations

• Appendix

14. Write off Former tenant debt
Report of Rent Manager

• Appendix 1
• Appendix 2

15. Workplan

16. Register of Dispensations
Report of the Company Secretary and the Interim Director of Finance

• Appendix

17. Status Survey Results
Report of the Head of Performance and Best Value

18. Any Other Business

19. Date of the next meeting

Members wishing to submit their apologies should do so by contacting the governance team on 0115 915 7212.

This agenda was issued by courier on 23rd October 2007.