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17 August 2010

Please find reports and appendices for this meeting.

Meeting held at:
2.30pm in the Board Room, First Floor, 14 Hounds Gate, Nottingham

Directors are requested to attend the above meeting on the date and at the time and place stated to transact the following business.

Chris Langstaff
Chief Executive Officer

Agenda

1. Welcome, introductions and Chair's announcements

2. Apologies for absence

3. Declarations by committee members and officers

4. Appointment of Chair

5. Minutes of the Housing Management Services Committee meeting held on 17 August 2010

6. Matters arising

7. Update on Social Housing Fraud Initiative
Report of the Assistant Director of Housing Operations

8. Anti-social Behaviour Orders
Report of the Director of Housing Operations

• Appendix 1
• Appendix 2
  

9. Non-lettable Properties

10. Complaints Report Quarter 1 2010
Report of the Customer Relations Manager

11. Housing Services Performance Report Quarter 2 2010
Report of the Director of Housing Operations

12. Improving the Void Recharging and Collection Process
Report of the Interim Leaseholder and Rechargeable Repair Manager

13. Modernisation of Tenancy and Estate Management Update
Verbal Report of the Director of Housing Operations

14. Modernisation of Supported Housing Services
Verbal Report of the Assistant Director of Tenancy and Estate Management

15. Health and Safety Update
Report of the Head of Health and Safety

16. Any other business

17. Date of next meeting - 7 December 2010

Members wishing to submit their apologies should do so by contacting the Governance Team on 0115 915 7212.