Home >> About us >> Our performance >> Strategies and plans

Useful links and documents

We're committed to providing excellent services. On this page you will find links to other useful websites, and summaries of our key strategies and supporting plans.

Strategies approved by the Board

Title	Strategy or plan	Period covered	Date approved by Board	Director	Contact
10_year strategy for excellence	Strategy	2008-18	31st July 2008	Director of Strategy and Partnerships	Strategy Development Officer
Medium term financial plan	Plan	2008-12	September 2007	Director of Finance, ICT and Governance	Head of Finance (company)
Value for money Summary Full version (updated)	Strategy	2008-12	July 2008 (item 12)	Director of Finance, ICT and Governance	Head of Finance (company)
Equality and diversity Summary	Strategy	2006-08	June 2006	Director of Strategy and Partnerships	Head of Equality and Diversity
Asset management Summary Full version	Strategy	2008-13	November 2007 (item 10)	Director of Property Services	Asset Data Manager
Customer focus Summary Full version	Strategy	2008-12	July 2008 (item 14)	Director of Housing	Director of Housing
Older persons	Strategy	2008-10	March 2009	Director of Housing	Assistant Director Tenancy and Estate Management
Anti-social behaviour	Strategy	2008-10	January 2009	Director of Housing	Anti-social Behaviour Project Manager
Low demand	Strategy	2008-10	March 2009	Director of Housing	Asst Director Housing Services
Financial inclusion	Strategy	2008-10	January 2009	Director of Housing	Head of Rents
Tackling worklessness	Strategy	2008-10	March 2009	Director of Organisational Development	Head of Change Management and Development
Repairs and maintenance	Strategy	2008-10	January 2009	Director of Property Services	Asst Director Service Repairs and Maintenance
Income management (high rise)	Plan	2008	March 2009	Director of Housing	Head of Rents

Supporting strategies and plans approved by the Board

Title	Strategy or plan	Period covered	Date approved by Board	Director	Contact
Environmental policy Summary
Accommodation Full version	Strategy	2008-10	September 2007 (item 9)	Director of Strategy and Partnerships	Project Manager
Procurement Summary Full version	Strategy	2008-13	September 2008 (item 10)	Director of Property Services	Procurement and Stores Manager
Information systems and IT Full version	Strategy	2008-11	May 2008 (item 13)	Director of Finance, ICT and Governance	Head of ICT
Communications and marketing Summary Full version	Strategy	2008-11	May 2008 (item 9)	Director of Strategy and Partnerships	Head of Communications and Marketing
Human resources	Strategy	2007-10	January 2008	Director of Organisational Development	Head of Human Resources
Risk management Summary Full version	Strategy	2008-13	May 2009 (item 10)	Director of Finance, ICT and Governance	Head of Finance (company)
Health and safety Summary Full version	Strategy	2008-11	September 2008 (item 13)	Director of Organisational Development	Head of Health and Safety
Recruitment Summary	Plan	2008-11	January 2008	Director of Organisational Development	Head of Human Resources