Service standards
We have a range of service standard which tell you the kind of service you can expect from us.
Please click on the service standard you want to find out more about. They will appear as a pdf file which you can then print or save as you need.
- aids and adaptations
- allocations and lettings
- anti-social behaviour
- caretaking
- customer care
- equality and diversity
- empty property management
- estate and garage management
- leaseholders
- lettable standard
- new tenants
- nottingham on call
- racial harassment
- rent
- repairs
- sheltered housing
- tenancy management
- tenant and leaseholder participation
- what we expect of you
You can also download the complete set of service standards
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