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Getting involved

How you can get involved in decisions about your housing service.

Involving tenants and leaseholders in housing service improvements is vital to our success. You can get involved in how we provide services so we can be sure we are delivering a service which meets your needs.

There are lots of different ways to get involved and you can spend as much or as little time as you like with us.

Take a look at photos from our September event...

You can get involved by:

• Joining a Tenants and Residents Association
• Completing surveys – telephone and written
• Reading our monthly newsletter
• Taking part in estate inspections
• Becoming a recognised local contact
• Joining an area panel
• Joining a forum
• Becoming a tenant services inspector

You can also come to our:

• Annual Tenants Conference
• Roadshows and weeks of action
• Customer Communications Panel - who help us improve our leaflets, website and newsletters
• Decent Homes Customer Care Group
• Rents Panel
• Anti-social Behaviour Panel

Download our Get Involved! leaflet, which lists all the ways you can help shape our services.

Our Tenant and Leaseholder Participation Compact was launched in 2007. The Compact is the formal agreement made between Nottingham City Homes, Nottingham City Council and the council's tenants and leaseholders. It sets out our agreed aims, objectives and methods for involving tenants and leaseholders in all aspects of their housing services.

For more information, please contact:

Tenant and Leaseholder Involvement Team
14 Hounds Gate
Nottingham
NG1 7BA

Tel: 0115 915 7380
Text: INVOLVE to 60066 followed by your name, address and phone number. We will call you back. (Calls charged at standard network rates)
E-mail:gettinginvolved@nottinghamcityhomes.org.uk

Further information

• Useful links and documents
• Our service standards
• How are we performing?
• Contact us