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Customer care panel

We want to make sure you are happy with the way we consult you on improvements to your home.

This includes the work that we do and that of our Secure Warm Modern constructor partners. We are committed to keeping high standards of customer care through various consultation events where we want you to tell us what you think.

This is why we set up the Customer Care Group. It is made up of our tenants and leaseholders, liaison staff and managers and staff from our various parners. In this way, we can all work closely together to help meet customer expections of the service. Ideally we would like to exceed your expectations!

If you have anything you would like to tell us or would like to come to the next meeting, please contact the Secure Warm Modern Team on 0300 333 8100 or e-mail: swm@nottinghamcityhomes.org.uk

The group meets every other month. Come and join us at the next meeting! We meet at the Nottingham City Homes offices at Beechdale Court, Beechdale Road, Nottingham NG8 3LH (opposite Beechdale Swimming Baths) on a Tuesday afternoon between 1pm and 4pm.

Minutes of the last meetings are shown below. Meeting dates for 2010 are also shown.

2010

• 23rd November
• 21st September
• 20th July
• 18th May
• 23rd March
• 19th January

2009

• 17th November
• 13th October
• 15th September
• 18th August
• 14th July
• 16th June
• 21st April
• 24th March