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Repairs that are your responsibility

Repairs that are your responsibility

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Under the terms of your tenancy agreement, you have to carry out some minor repairs and pay for them yourself.

These are repairs to: 

  • Letterboxes, door knockers and doorbells
  • latches and bolts
  • door handles
  • kitchen cupboard and drawer handles, knobs, catches and hinges
  • sink, basin and bath plugs and chains 
  • blocked pipes to sinks, basins, baths and toilets
  • coat hooks
  • toilet seats and pull chains 
  • tiles and splash backs, including fireplace tiles     
  • window catches and fasteners on wooden windows in houses, but not flats 
  • plaster cracks caused by shrinkage
  • external grates.

If you lose your keys, it’s your responsibility to get the lock changed and new keys cut. We can do the repair and charge you if you prefer. If the lock has seized up, we will do the repair.

A blocked waste pipe to a bath, shower or basin is not an emergency and we expect you to repair this yourself.

We have some advice and tips to help you look after the repairs that are your responsibility. 


Can you fix it? Yes, you can!

As not everyone is a dab hand at DIY, our friends over at Metropolitan have produced some really handy clips with simple-to-follow instructions covering commonly requested odd jobs around the house.

How to turn off your water supply

How to bleed a radiator

How to change a light bulb

How to change the battery in a smoke alarm

How to find and adjust your thermostat

How to change a toilet seat

How to reset a tripped fuse