We have a Tenancy Sustainment Team who are here to help you manage your money and to make sure you’re getting everything you’re entitled to in terms of benefits and support. If you think you need help, please get in touch.
Talk to us about your rent
Call 0115 915 4920, email us or text RENT to 80800 followed by your name and message and we'll call you back for free.
Talk to us if you’re having money problems
Call 0115 915 4920, email us or text DOSH to 80800 followed by your name and message and we'll call you back for free.
Talk to us about your home
If your home is too big for you, or if you live in overcrowded conditions and need somewhere bigger, call 0115 915 7167.
Talk to us about money you still owe us even though you’ve moved on
Call 0115 915 7169 or 0115 915 7407, or email us
Changes to your rent
We’ll write to you in March every year to tell you how much rent you need to pay for the coming year.