Home >> Your tenancy >> Caretaker service >> Victoria Centre

Victoria Centre

We provide a specific service to all our tenants who live in Victoria Centre.

Daily duties (every weekday between 8am and 4pm, Monday to Friday)

• Lifts swept and mopped
• All chute rooms checked and chutes unblocked
• All floors and stairways checked, litter removed, spillages spot mopped and any stains wiped away
• Bulk rubbish removed or made safe
• All waste bins emptied
• All bins rotated
• Any repair issues checked for and reported
• Offensive graffiti removed within 24 hours, all other graffiti removed within five working days.

Weekly duties

• Stairs, railings and banisters swept and washed
• Notice boards and pictures in foyer areas dusted
• Scuff marks removed from walls in stairwells
• Lift walls, doors and switches cleaned, mirrors washed
• Corridors swept and mopped
• Chute rooms swept, mopped and cleaned
• Window ledges and sills wiped
• Light fittings wiped
• Internal glazing and ledges wiped.

Other duties

• All floors polished monthly
• All internal windows cleaned every 8 weeks
• All light fittings washed every 8 weeks
• Lift doors, door panels and frames washed every 8 weeks
• Corridor walls washed down every six months
• All floors stripped and re-covered annually
• Carpets and mats shampood (where appropriate) annually
• Assistance with fire risk assessments annually.

Print off the cleaning schedule for Victoria Centre flats.

If you have any compliments, comments or complaints, please contact the Estates and Caretaker Services Team on 0115 915 1865 or e-mail estateservices@nottinghamcityhomes.org.uk or visit or call your local housing office.