Your tenancy - contact us
Use the details on this page to contact us.
For all tenancy enquiries.
Our area housing offices
At each office we can answer your enquiries about rent and debt advice, tenancy issues, allocations and dealing with anti-social behaviour.
All offices, except Victoria Centre, have cash collection facilities where tenants can pay their rent, garage rent, council tax and various other payments.
All housing offices have private interview facilities. Each link below tells you more about the office and its area.
Housing offices opening times
You can call our housing offices between 8.30am and 4.50pm Monday to Friday.
Please note that some of our offices have restricted opening hours - please see entries for Bilborough, Lenton and Victoria Centre
You can visit our housing offices between:
8.30am to 4.30pm - Monday, Tuesday, Thursday, Friday
10.30am to 4.30pm - Wednesdays
Except:
Victoria Centre Housing Office
9.30am to 12.30pm and 1.45pm to 4.30pm - Monday, Tuesday, Thursday, Friday
10.45am to 12.30pm and 1.45pm to 4.30pm on Wednesdays
Paypoint locations
You can pay your rent and other bills at any paypoint location across the city. For a list, please go to 'Where to pay your rent' or click on each of the housing office locations above to find your nearest paypoint shop.




