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Your tenancy - contact us

Use the details on this page to contact us for all tenancy enquiries.

Our area housing offices

At each office we can answer your enquiries about rent and debt advice, tenancy issues, allocations and dealing with anti-social behaviour.

Our Bulwell, Clifton and Radford and Hyson Green offices have cash collection facilities where tenants can pay their rent, garage rent, council tax and various other payments.

All housing offices have private interview facilities. Each link below tells you more about the office and its area.

• Aspley
• Bestwood
• Bulwell
• Clifton
• Radford and Hyson Green
• St Anns
  
• Victoria Centre

Housing offices opening times

You can call our housing offices between 8.30am and 4.50pm Monday to Friday.

You can visit our housing offices between:
8.30am to 4.30pm - Monday, Tuesday, Thursday, Friday
10.30am to 4.30pm - Wednesdays

Except:
Victoria Centre Housing Office
9.30am to 12.30pm and 1.45pm to 4.30pm - Monday, Tuesday, Thursday, Friday
10.45am to 12.30pm and 1.45pm to 4.30pm on Wednesdays

Text us

Text us for free using the relevant keyword below. Dial 80800 followed by your message. We'll call you back if you need us to.

• BLOCK for any problems with the block of flats you live in
• EMPTY for properties you think may be empty or sub-let
• ESTATE for any issues surrounding your estate in general

Paypoint locations

You can pay your rent and other bills at any paypoint location across the city. For a list, please go to 'Where to pay your rent' or click on each of the housing office locations above to find your nearest paypoint shop.