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1800 RESPECT (1800 737 732).

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Contact us

Contact us

Housing Online

Housing Online lets you access your information through a secure web service - making it easier for you to contact us at your own convenience. 

To register for Housing Online, click here. Registration is done by providing an email address and password. You'll also need to provide your rent account number, first and last names and your date of birth.

Report a routine repair

Report a repair 8.30am to 5pm, Monday to Friday
Call 0115 915 2222
Report your repair online - 24 hours a day, seven days a week

Report an emergency repair

An emergency repair is one that needs doing urgently because there is a serious immediate risk to you or the property. Find out more about the types of repairs that are classed as emergencies by clicking here. If the repair is not an emergency, please refer to the Report a routine repair section above.

Report emergency repairs 24 hours a day, every day
Call 0115 915 2222


Pay your rent

8.30am to 5pm, Monday to Friday

You can pay your rent via our automated payment line, 24 hours a day, every day by calling 0800 052 0173. You'll need your Rent Reference Number when you call.
Call 0115 915 4920
Email rents@nottinghamcityhomes.org.uk 

Enquire about your tenancy or speak to your Housing Patch Manager

8.30am to 5pm, Monday to Friday
Call 0115 746 9555 
Find your local housing office here.

Get involved

8.30am to 5pm, Monday to Friday
Call 0115 746 9100
email involved@nottinghamcityhomes.org.uk


Report a change of circumstances

Email feedback@nottinghamcityhomes.org.uk if your circumstances change – for example, if your partner comes to live with you, or if your child leaves home.


Give us a compliment, leave a comment or make a complaint

8.30am to 5pm, Monday to Friday
Call 0115 915 7333
Email feedback@nottinghamcityhomes.org.uk   
Text FEEDBACK to 80800 followed by your message for free, and we’ll call you back

Press office out of hours

If you are a media organisation and you have an out of hours query, please call 0115 915 2222 to be redirected to the press office. 

Who are we?

Company Registration Number: 5292636.

Registered Office: Loxley House, Station Street, Nottingham, NG2 3NJ.

Registered in England and Wales.

© 2008 Nottingham City Homes Ltd.