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We put our customers at the heart of everything we do. In return, we ask that you respect the people who work with and for us. We will take action against anyone who physically or verbally abuses our staff.
We set high standards for our services, and our tenants and leaseholders have helped us create three promises to help us deliver a four star service.
We want you to be able to communicate with us easily, and understand everything that we tell you. We also want to understand everything that you tell us.
What to do if you want to tell us we’re getting it wrong, getting it right, or you just want to make a suggestion.
We’re committed to promoting equality and celebrating diversity. We’re an organisation that reflects our diverse communities and supports all our staff to achieve their potential.
Information about our housing offices. You can go them to pay your rent, get debt advice, discuss tenancy issues or allocations, and report anti-social behaviour.