Creating homes and places where people want to live

Privacy policy


Nottingham City Homes Group (referred to as ‘the Group’) collects holds and processes a considerable amount of information, including personal information about the residents it serves, to allow it to provide services effectively. The Group recognises that this information is important to residents and that it is responsible to residents for the information it holds about them. As such, it takes seriously its responsibilities under the General Data Protection Regulation* and the Data Protection Act 2018*.

The Group is the data controller for information it collects from residents of Nottingham City Homes Enterprises Limited and Nottingham City Homes Registered Provider and is the processor for information collected on behalf of Nottingham City Council. This means that we have to look after all the personal information we collect and use and make sure that it is done so proportionately, correctly and safely.

Click here to read our full Privacy Notice.

Nottingham City Homes Cookie Policy

This cookie policy provides information on cookies we use on our website, what they are for and how you as an individual user can control or block them. By continuing to browse the site you are agreeing to our use of cookies.

What is a Cookie?

A cookie is a small file of numbers and letters downloaded on to a device (e.g. computer, laptop, smartphone) when a user accesses some websites, including Nottingham City Homes. Cookies allow us to recognise devices and help us remember information regarding your preferences (e.g. if you have created a personalised homepage, or if you have logged into a site). This helps users of our website as it means preferences can be saved each time you visit, without the need to re-enter them. Most major websites use cookies.

How Can I See or Control Cookies?

You may delete and block all cookies from this website but parts of the sites may not work properly.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, and how to manage, stop your browser downloading them, or delete them, look at your browser's HELP function, or your mobile phone manual.

Please be aware that restricting cookies on our website may impact on some functionality.

Cookies are used on this website

Session Cookies. These are temporary cookies, which only exist in the period you access the website. Session cookies help our website remember what you did on the previous page, of if you have logged in, thus avoiding having to re-enter information. On our website, these cookies do not contain personal information, and cannot be used to identify you.

Persistent Cookies. These are cookies, which remain on your device after you have visited our website. These cookies help us identify you as a unique visitor (by storing a randomly generated number) and help us remember preferences when returning to our website, again meaning users don't have to re-enter information.

The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information.


The information in this website is intended for your general information. It is a guide only.

We have used all reasonable endeavours to ensure the accuracy and completeness of the information on this website. However, we give no assurances about the accuracy, correctness or fitness for purpose regarding the site. We will therefore accept no responsibility whatsoever for any reliance placed upon the contents of this site.