Creating homes and places where people want to live

ASB Awareness Week

21 July 2021

We’re proud to be supporting the UK’s first ever ASB Awareness Week that. ​​​​​​​

Making sure our tenants feel safe where they live is one of our commitments in our Tenants’ Charter and we’re using the week to get messages out through our social media channels (Facebook  and Twitter) about the support we and our partners provide to people who are experiencing anti-social behaviour and the action we will take against the perpetrators.

ASB covers a wide range of unacceptable behaviour – from noise nuisance, vandalism, verbal abuse and harassment, pet nuisance, littering, hate crime – anything that affects people’s quality of life.

We’re committed to tackling it swiftly, firmly and fairly.

If a report of ASB is made to us, it will be treated in confidence, we’ll take it seriously and thoroughly investigate the complaint. We will agree an action plan with you and we will work with you to help achieve resolution. We will also agree with you how you would like to be kept informed about your case.

Steve Feast, Director of Housing said: “Our tenants deserve to feel safe where they live. Anti-social behavior is not low-level crime, it can devastate the lives of victims and communities.

“ASB Awareness Week is a chance to get this message out and thanks everybody who are helping to support victims, take action against perpetrators and letting us know about suspected incidents. Working together we can continue to make our neighbourhoods safer places to live.”

Talk to us

If you’re suffering as a result of any kind of ASB, please let us know. Speak to your Housing Patch Manager, email us, or you can text REPORTASB followed by your message for FREE to 80800.

There's also lots of information about ASB and the support we offer on our website.

If an incident involves a crime, report it to the police – and let your Housing Patch Manager know. For non-emergencies, dial 101. If it’s an emergency and you or your property are at immediate risk, dial 999.

Help for tenants

The Ministry of Housing, Communities and Local Government has published an information document about the roles and powers social landlords, local authorities and police have for tackling anti-social behaviour. 

You can read this by clicking here