Creating homes and places where people want to live

Our services over Christmas and New Year

On behalf of everyone at Nottingham City Homes we wish you a merry Christmas and a happy new year.

Our Christmas contact details


Routine repairs can be reported up until 5pm on Christmas Eve.

From 5pm on Christmas Eve until 8am on Tuesday 4 January, we'll be providing a full emergency cover. You can contact our 24 hours emergency repairs service anytime on 0115 915 2222

Non-emergency repairs can be reported online, 24 hours a day throughout.

Housing enquiries

For urgent housing management enquiries, we'll be available to help up until 5pm on Christmas Eve and then 8.30am to 5pm on Wednesday 29 and Thursday 30 December and 8.30am to 3pm on Friday 31 December by calling 0115 746 9555.

Many answers to general housing enquiries can be found on the Your Home pages of our website without the need to call. 

Paying your rent

From 5pm on Christmas Eve until 8.30am on Wednesday 29 December, and from 3pm on Friday 31 December until 8.30am on Tuesday 4 January you can pay your rent online or by calling the 24 hour automated payment line on 0800 052 0173.

Nottingham on Call

Our Nottingham on Call service will remain fully staffed 24 hours a day, every day, as always.

Nottingham HomeLink

If you're on the Nottingham Housing Register, information about the advertising and bidding of available homes over Christmas can be found on the Nottingham HomeLink website.

Don't be alone at Christmas

Nobody deserves to feel lonely at Christmas. If you’re looking for people to spend time with, or you want to help out by volunteering, there are lots of places and organisations across the city who can help. Click here to find out more.