The most effective thing you can do to stop pipes getting blocked is to watch what you put down them.
For toilets, this means no sanitary towels or nappies – put them in the bin instead.
If your toilet does get blocked, pour the water down it until the blockage clears.
If that doesn’t work, don’t use your toilet again, and report the repair to us immediately on 0115 915 2222.
If your sink or washbasin gets blocked, get some sink and plughole unblocker from the supermarket and follow the instructions on the bottle – it’s best to use it last thing at night, then the unblocker has overnight to work.
You could also try using a plunger – empty all the water from the sink, then hold a cloth over the overflow opening and plunge the plug hole. Run lots of water through once the blockage is cleared.
Watch the short films below for advice on how to unblock a sink or toilet: