Help managing your rent
We're here to help. Call 0115 915 4920, email us or text RENT to 80800 followed by your name and message and we'll call you back for free.
Pay your rent first please – keep the roof over your head!
The easiest way to pay your rent is to set up a direct debit, so that the rent comes out of your bank account the day your benefits are paid - that way, you won't even miss it!
If you're struggling to pay your rent - contact us and we'll do all we can to help. Take a look at this short film, which shows the different ways you can get in touch.
Talk to us about your rent
Call 0115 915 4920, email us or text RENT to 80800 followed by your name and message and we'll call you back for free.
Talk to us if you’re having money problems
We have a Tenancy Sustainment Team that is here to help you manage your money and to make sure you’re getting everything you’re entitled to in terms of benefits and support. Talk to them if you need a bit of extra support on topics such as:
- checking your benefit entitlement
- claiming benefits
- helping with debt issues
- managing your money
- furniture and charitable grants.
You can contact our Tenancy Sustainment Team on 0115 915 4920, by email or text DOSH to 80800 followed by your name and message and we'll call you back for free.
Take a look at this short film, which shows how our Tenancy Sustainment Team can help you access all the benefits you may be entitled to.
Former Tenant Arrears
Talk to us about money you still owe us even though you’ve moved on
Call 0115 915 4920, or email us.