Creating homes and places where people want to live

Help managing your rent

Pay your rent first please – keep the roof over your head!

The easiest way to pay your rent is to set up a direct debit, so that the rent comes out of your bank account the day your benefits are paid - that way, you won't even miss it!     

Talk to us about your rent

Call 0115 915 4920, email us or text RENT to 80800 followed by your name and message and we'll call you back for free.

Talk to us if you’re having money problems

We have  a Tenancy Sustainment Team that is here to help you manage your money and to make sure you’re getting everything you’re entitled to in terms of benefits and support. Talk to them if you need a bit of extra support on topics such as:

  • checking your benefit entitlement
  • claiming benefits
  • helping with debt issues
  • managing your money
  • furniture and charitable grants.

You can contact our Tenancy Sustainment Team on 0115 915 4920, by email or text DOSH to 80800 followed by your name and message and we'll call you back for free. 

Former Tenant Arrears

Talk to us about money you still owe us even though you’ve moved on

Call  0115 915 4920, or email us.