Creating homes and places where people want to live

Your rent and service charges

Nine out of ten tenants think their rent provides good value for money, and we work hard to keep your rent affordable. 

More than two thirds of Nottingham tenants receive housing benefit or Universal Credit to help pay their rent – and this will rise to cover all or part of this year’s rent increase.

You are charged a rent for your home and charges for services that we provide to maintain the neighbourhood or block that you live in.

Your rent

The amount your rent can increase by each year is limited by the government. The increase is based on inflation, so that the costs of managing and maintaining your home can continue to be met.

This year, the rent for your home is increasing by 4.1% and the graphic below shows what the rent you pay goes towards.

Planned works to keep your home safe, warm and modern 33%, Responsive Repairs and Maintenance 29%, NCH Housing Management 17%, City Council Housing Services 4%, The Council's loan repayments 17%

Service charges

As well as the rent charged for your home, you will also make a contribution to the cost of other services provided. These are called service charges.

The amount of service charges you pay will depend on the type of home you live in. Most service charges are also increasing by 4.1%, but some have risen more because our costs are increasing – communal electricity or gas use, for example.

To find out about the service charges you pay for, click the drop-down below that relates to the type of home you live in.

House

Service charges you pay if you live in a house

Estate Maintenance

£4.41   per week

This pays for maintaining the land and facilities owned by Nottingham City Council’s Housing Revenue Account. It includes: maintaining estates and green spaces, car parking and trees. It also pays for street lighting not on public roads and CCTV monitoring on estates. All tenants make a contribution to these costs.

Bungalow

Service charges you pay if you live in a bungalow

Estate Maintenance

£4.41   per week

This pays for maintaining the land and facilities owned by Nottingham City Council’s Housing Revenue Account. It includes: maintaining estates and green spaces, car parking and trees. It also pays for street lighting not on public roads and CCTV monitoring on estates. All tenants make a contribution to these costs.

Low-rise flat

Service charges you pay if you live in a low-rise flat

Estate maintenance

£4.41   per week

This pays for maintaining the land and facilities owned by Nottingham City Council’s Housing Revenue Account. It includes: maintaining estates and green spaces, car parking and trees. It also pays for street lighting not on public roads and CCTV monitoring on estates. All tenants make a contribution to these costs.

Communal lights

£1.91 per week

This contributes to the cost of electricity and the maintenance of communal lighting.

Communal TV aerial

£0.11 per week

This covers the cost of maintaining the digital communal TV aerial.

Caretaking (if the service is provided in your block)

£6.86 per week

This contributes to the cost of your caretaking and cleaning service (if provided).

High-rise flat

Service charges you pay if you live in a high-rise flat

Block maintenance

£4.56   per week

This contributes to the cost of maintaining communal areas or facilities in blocks, such as door-entry systems, fire-safety systems, sprinkler systems, rubbish chutes, lift electricity and maintenance and water hygiene checks.

Communal lights

£1.91 per week

This contributes to the cost of electricity and maintenance of communal lighting.

Communal TV aerial

£0.11 per week

This covers the cost of maintaining the digital communal TV aerial.

Caretaking               

£6.86 per week

This contributes to the cost of your caretaking and cleaning service.

CCTV monitoring

£6.18 per week

This contributes to the cost of the CCTV surveillance and monitoring service.

Independent Living

Service charges you pay if you live in an Independent Living community**

Estate maintenance

£4.41   per week

This pays for maintaining the land and facilities owned by Nottingham City Council’s Housing Revenue Account. This includes maintaining estates and green spaces, car parking and trees. It also pays for street lighting not on public roads and CCTV monitoring on estates. All tenants make a contribution to these costs.

Communal lights

£1.91 per week

This contributes to the cost of electricity and maintenance of communal lighting.

Communal TV aerial

£0.11 per week

This covers the cost of maintaining the digital communal TV aerial.

Independent Living service*

£12.81

This charge contributes to the cost of the Independent Living service that keeps you safe and towards the upkeep of the communal areas in your scheme, including communal gas or district heating and electricity use.

Independent Living support

£3.58

This charge contributes to the cost of the Independent Living team providing personal support.

Nottingham On Call alarm

£2.90

This charge contributes to the cost of the Nottingham on Call team providing personal support.

Laundry facilities

£1.51

This charge contributes to the cost of the communal laundry in schemes, including: electricity, maintenance and replacement of machines

Grander Designs

£1.32

This charge contributes to the cost of the cost of Grander Designs improvements – upgrading communal areas in schemes and money to replace furniture and fittings as they wear out.

* The charge for this service is higher if you live in an Extra Care scheme

** If your Independent Living community is in a high-rise block, you'll also pay the charges listed in the high-rise blocks section and pay a Block Maintenance charge instead of Estate Maintenance.