Awaab’s Law – how you can help us keep you safe and healthy

As your landlord, we want to make sure you live in a safe, healthy home, which is why we’re committed to complying fully with Awaab’s Law.

The law was introduced after the tragic death of two-year-old Awaab Ishak in Rochdale in 2020, caused by prolonged exposure to mould in his family’s housing association flat. His story highlighted the urgent need for stronger action to be taken by landlords on damp, mould and other hazards.

This means we must investigate hazards such as damp and mould quickly and carry out repairs within fixed timescales. We already do this as part of our commitment to you - when you report an issue, we arrange an inspection and, if repairs are needed, we act promptly to put things right.

What we’d ask you to do to help and to keep your home safe and healthy is to be in when we come to carry out an inspection or a repair, so we can do what needs to be done without delay. 

Awaab’s Law makes us legally responsible for tackling hazards, but more importantly, it underlines our commitment to making sure you have a safe, secure home. Please help us to meet that commitment by keeping appointments and being in when we call.

Find out how to manage damp and mould here.

To report a repair, including damp and mould in your home, call us on 0115 915 2222 between 8.30am - 5pm, Monday to Friday or email us.